Reducing IT incidents, a priority for major European banks

Translation of a post published on our French-speaking blog in September 2018. More transparency on IT incidents Since August 15, 2018, British banks have been required to indicate on their websites the number of IT incidents that have caused interruptions to payment services. According to Les Echos article of August 17, 2018, the five largest … Continue reading Reducing IT incidents, a priority for major European banks →

Lean banking: real life success stories

In a network of 1,000 bank branches, about a hundred are considered as "reference branches": they have more than 9 employees and the branch manager is responsible for several satellite branches composed of 3 to 5 people. The director of this network wishes to deploy Lean in the reference branches in order to improve their … Continue reading Lean banking: real life success stories →